Delivery Information

Cheese Delivery
Information from
The Cheese Yard Knutsford

Wedding Cheese Cakes

We offer free delivery on all cheese towers to be posted to one single address. Customers in postcodes in the far north of Scotland may be subject to additional delivery charges.

Please enter a delivery date at least two days before your wedding

Gift Hampers & Cheese Selection

Delivery cost is £5.95 Wednesday to Friday. Customers in postcodes in the far north of Scotland may be subject to additional delivery charges.

You will have to create multiple orders to send items to different addresses and pay for delivery on every order, Or contact us with all the addresses details and we will organise shipping on your behalf.

Shop Collection

This service is available during shop opening hours Tuesday to Saturday 9am - 4pm. On ordering, type in the date you wish to collect (as if it were a delivery) and then select Collect From the Shop at the Checkout page.

All Deliveries (excluding gift vouchers)

You can choose a when and where you want your mail order cheese delivery to be made. We will do our best to deliver your order on the requested date. Deliveries are made by courier on Wednesday to Friday, anywhere in England, Wales and Central Scotland. Cheeses need to be signed for and refrigerated immediately on arrival. The cheeses will be delivered by courier in a non-refrigerated vehicle but they will be packed with ice blocks.
 

We do not accept returns due to the nature of our products.  In the unlikely event there is any damage it is important to notify us within 24 hours of receipt of your order, picture evidence where possible will allow us to replace or refund.
 

Sorry, but The Cheese Yard cannot accept orders where you are unable to sign for the delivery. Timed deliveries are not possible (the courier will deliver some time during the day, up to 5.00 pm) and if you are not in at the time of delivery, the courier will not be able to deliver your order.
 

We ask that you provide the correct shipping address as well as a mobile number for the recipient so they can get notified of a delivery time slot and have the opportunity to redirect to a safe place.
 

We do not accept liabilities if these have not been entered correctly, Contact us as soon as possible if you notice a mistake and we will try to correct it.
 

COVID-19 Deliveries: During the pandemic, All delivery by APC overnight and Parcel force are contact free. You will be notified and if you are not in have the opportunity to redirect or leave it in a safe place. (please make sure we have the correct recipient details)

Tracking Your Order

Your delivery should arrive before 5.00 pm; if it doesn't, please ring The Cheese Yard on 01565 751697 so it can be traced. At busy periods delivery may occasionally take an additional day.
 

The status of your delivery can be tracked online using your consignment number (sent to you by email when the parcel is dispatched) or by calling The Cheese Yard on 01565 751697.
 

Deliveries to Isle of Wight (postcodes PO 30-41) is £25

Delivery to the Isle of Wight is charged at the same rate as standard delivery but is a 2-day delivery time and is £25
 

Delivery to Islands and the Scottish Highlands is £25
 

Standard next-day delivery is not available to the areas listed below.

2-day delivery is available for online orders for the following postcodes and areas:

AB 37, 38, 40-56

IV 1-28, 30-37, 40-56, 63

KW 1-3, 5, 6-17, 27-28

PA 20-25, 36-49, 62-76

PH 15-26, 30-44, 49, 50

HS 1-9

ZE 1-3
 

Isle of Man deliveries are not available

Northern Ireland deliveries are not available

Other areas and International Deliveries

Delivery is not available for online orders to the Channel Islands. To obtain a quote for delivery, please call Vincent on 01565 751697.

 

For deliveries outside of the UK please call Vincent on 01565 751697 or email vincent@cheeseyard.com.